Services
- I work with governments, new and established companies, and third-sector organizations to help them chart a course through volatility, uncertainty, complexity, and ambiguity and achieve their objectives and key results. I focus on incorporating data and analytics strategy into clients’ value chains to improve performance and impact.
Services include: 
Strategic Advisory
I work with clients to define their mission, vision, priorities, objectives, and key results, and develop strategic frameworks and plans to deliver on them. This work is informed by my immersion in the study of market trends and their implications for clients’ plans. And looking to where others are not (or not yet), this can include strategic foresight and scenario planning to explore and assess yet-unconceived alternatives.
Data & Analytics
From needs assessments through the development of business analytics, I help clients with the strategic management of their business data. This includes incorporating data management and analytics into value chains, developing processes and governance to enable the secure and ethical use of data, and introducing elements of systems infrastructure. This is informed both by a respect of what data and analytics have to offer and also healthy levels of caution about the promises of the “data economy.”
Digital Transformation
I work with clients in several areas of business modernization and transformation, including service design and strategy, client experience improvement, and digital strategy. This spans the assessment of requirements, capability mapping, solutions provisioning and integration strategy, including cloud strategy, and general change management. I bring to this work perspectives drawn from various enterprise architecture frameworks, with an eye to the relations among business, data, applications, and technology architecture. In addition, I am on top of trends and hurdles in managed services, and can offer an external perspective on procurement and vendor management.
Business Analysis
I help clients with value proposition development, business model development and validation, operating model (re)design, issue analysis, risk analysis, cost-benefit analysis, and performance measurement. This is informed by a grasp of supply chains, production and consumption models, productivity frontiers, price elasticity, and broad general background in economics. I am interested in helping deliver measurable impact for clients and also positive social impact.
Leadership Development
I am experienced in staff training, from workshops on group facilitation, through sessions on strategy, policy, and public administration, to residential leadership development programs. I have consulted with individuals, universities, and other organizations in one-on-one and cohort-based coaching sessions. My clients are often researchers looking to transition into industry or business analysts and strategists looking to climb the ladder. Increasingly, I seek to support Black, Asian, and ethnic minority job candidates through one-on-one coaching and work with organizations on inclusive and strategic talent acquisition practices.